Job Description

• Motivating a team of Customer Service Assistants

• Coaching your team and developing their potential

• Making sure the shop always looks the part (e.g. visual displays)

• Getting to know your customers to champion safer gambling at all times

• Taking care of opening and closing in our shops

• Making sure your shop hits its targets

This isn’t a hide-behind-your-desk type of role. You’ll be out there on the shop floor, engaging with our customers to ensure we’re delivering the best experience.

Required Knowledge, Skills, and Abilities

Supervisory experience. Great people skills. Positive, can-do attitude. Professional and dynamic approach to work. Age 18+ (it’s a legal requirement). If you have a passion for racing and sport, which would obviously help. But don’t worry if you’ve never worked in our industry before. By the end of our training, you’ll know everything there is to know.