Job Description

You will be key to Helping British Businesses Prosper by supporting UK businesses within a responsible, sustainable and inclusive bank.

This is an inbound Telephony role where your working day will involve helping customers to grow their business through assisting them with their enquiries and fulfilling their business banking needs in an efficient and effective manner. You will use your skills and knowledge to ensure each of our customers is provided with an excellent customer experience.
The day to day banking needs that you will be supporting our customers with include queries relating to cheques, money transfers, balance enquiries, Internet Banking registrations and debit card queries.

WHAT'S IN IT FOR YOU?

• Excellent induction training
• Competitive rate of pay/pay progression
• Gain experience and new skills
• Great insight into the banking sector
• Potential for extension

Required Knowledge, Skills, and Abilities