Job Description

The role of an Optical Assistant offers more responsibility and involvement than your normal retail position. As the face of Vision Express, you’re there to help customers through their journey with us – from a warm welcome, through to help with selecting the right products for their needs. You’ll get to know your customers, putting them at ease and get a real feeling of satisfaction from helping them look and feel great.

The beauty of this role is that no two days are ever the same. It is up to you to bring our brand alive through providing the best customer care every step of the way.

You’ll be quick to build a rapport with customers from booking their appointments, completing eye health screening and helping select the best eye care solutions for them.

If you share our passion for providing the best customer journey, there is no better place to express your potential.

Alongside hours to suit you and a competitive salary, you will also receive:

• Up to 38 days’ paid leave (dependent on length of service)
• Free eyewear and generous discounts for you, your family and friends
• Flexible benefits including health, wellbeing and lifestyle options
• Structured induction plan, including 2 days at our Store Support Centre in Nottingham

Required Knowledge, Skills, and Abilities

One thing is for sure, you’ll find a rewarding, customer focused culture with excellent training and opportunities to develop your career if you want to. And, if you have other commitments but are looking for a rewarding career, our part time contracts offer flexibility to suit you.