Job Description

You also don’t need to be a car fanatic to be a Product Consultant (although we like those, too!) All we ask is that you love helping people, have buckets of energy and enthusiasm and can rise to any challenges along the way.

• Deliver outstanding, 5-star service for every customer – that means going the extra mile for everyone who walks through the door.
• Build and maintain lasting and sincere relationships with customers, both in person and over the phone.
• Sell the right sales package for the customer, from finance to servicing, with integrity and professionalism at the top of your list.
• Go out of your way to get customers excited about our incredible range of new and used cars.
• Shine on camera, as you create and send personalized video presentations to potential customers.
• Co-ordinate the order and delivery of vehicles and keep everything running smoothly.
• Meet those monthly sales expectations and customer experience standards like a boss.
• Work as part of a dynamic team to make sure deadlines are met and we always make good on our promises.
• Stay in touch with our customers to offer them a great aftersales experience.
• Make sure you’re on the ball, honest and reliable, staying fully compliant with Finance Conduct Authority legislation.

Required Knowledge, Skills, and Abilities

Whether you’ve worked in retail, a call Centre or a sales environment, you’ll need a proven ability to deliver fantastic customer service. It’s been the foundation of the company since 1954. Fantastic communication, organization and people skills – we want people who love what they do! Bags of energy and enthusiasm. An understanding that being organized and remembering the little details helps us to deliver our promises and exceed expectations. The desire to have a career that’s lasting and fulfilling. A full driving license held for a minimum of 1 year.