Job Description

Main duties: 

• Take ownership of all matters concerning the timely collection of the Company’s trade receivables.
• Ensure that all customer invoicing and account records are accurate, complete and reviewed on a regular basis.
• Ensure that all invoices are raised in a timely manner and in according with deadlines.
• Ensure that any credit notes raised and that all customer receipts are posted accurately and in a timely manner.
• This includes all BACS, card, cheque and DD receipts.
• Responsible for ensuring full compliance with all requirements of running the Company’s DD scheme  
• Establish methods, in partnership with Customer Services Team, Regional and Branch Operations Managers to ensure every opportunity is taken to mitigate the risk of growing customer debt.
• Set up procedures to chase and follow up outstanding debt.
• Issue customer debt statements and debt reminders.
• Proactively issue customer call lists to the Customer Services Team, reporting on the results to recover overdue monies.
• Control placing overdue accounts on hold and the subsequent activities to collect outstanding monies.
• Responsible for resolving all relevant customer account queries in a timely manner.
• Liaise with external debt chase specialists when required.
• General accounting activities as required by the Finance Manager

Required Knowledge, Skills, and Abilities

Excellent knowledge of basic accounting including double entry bookkeeping and maintaining all ledgers Cashbook maintenance, accounts receivable General administration Ability to process data in an efficient and timely manner whilst maintaining a high degree of accuracy. Proven competence in the use of accounting systems, spreadsheets and word processing Good numeracy skills and ability to process information quickly and effectively To be fully literate in IT office based software packages Above average ability to use spreadsheets Experience of using integrated computerised accounts system Experience in credit control within different Business models Experience in general accounting Experience working in an accounting environment Experience of producing and presenting reports Experience of achieving KPI targets