Job Description

The ideal candidate is experienced, resilient and willing to work potential varied hours whilst covering a US ledger.

The below skills are needed:

• Experience dealing with monthly credit card schedules
• Follow up of around 400 customers
• Queries follow up with the business and escalate as required
• Statements dispatching
• Experience with dealing with auto-renewal disputes
• Month end credit control duties (account referrals, action direct debits, submitting adjustments etc)
• Upkeep the level of customer service that is expected
• Credit checking new and existing accounts
• Distribution of statements and mailbox accounts
• Experience with dealing with high volume of calls and emails
• Experience with credit checks

Required Knowledge, Skills, and Abilities

The ideal candidate is experienced, resilient and willing to work potential varied hours whilst covering a US ledger. The below skills are needed: • Experience dealing with monthly credit card schedules • Follow up of around 400 customers • Queries follow up with the business and escalate as required • Statements dispatching • Experience with dealing with auto-renewal disputes • Month end credit control duties (account referrals, action direct debits, submitting adjustments etc) • Upkeep the level of customer service that is expected • Credit checking new and existing accounts • Distribution of statements and mailbox accounts • Experience with dealing with high volume of calls and emails • Experience with credit checks