Job Description

Responsibilities:

- You will aim to maintain and reduce monthly aged debts for The Group by collecting outstanding monies owed from clients and brokers, ensuring these are obtained within credit terms,
- You will manage your own in-house diary system and individual workload effectively, checking statuses and taking necessary actions,
- You will ensure statements and invoices are sent in a timely manner,
- You will be liaising with brokers by telephone and emails, following these up in view of resolving debts on ledgers,
- You will escalate any issues and queries in a timely manner to the QUW Team Leader, making sure balances are paid,
- You will be liaising with internal Account Executives to discuss brokers and the clearance of debts, as well as prioritising the insurers for paid debt,
- You will liaise with various departments such as the Treasury and Insurer Reconciliation Teams about broker statuses and the payments and allocation duties,
- You will review and maintain the credit control inbox,
- You will set up and organise premium finance queries,
- You will also resolve and maintain unallocated cash; using the daily cash report to allocate cash, investigating where monies belong and contacting brokers to chase where necessary,

Required Knowledge, Skills, and Abilities

- You will be confident and passionate about accounts and keen to learn/progress within this field of work, - You will have a positive ‘can do attitude’ and will be a natural problem solver, along with a high level of attention to detail, - You will have excellent communication both verbal and written, coupled with excellent telephony and customer service skills, - You will be able to work to deadlines and under pressure, being able to work as a team as well as on your own initiative,