Job Description

Accountabilities:

• Responsible for a portfolio of customers’ worth up to £25 million annual revenue.
• The production, reconciliation and explanation of complex scheduled payments received from customers.
• Resolve unallocated cash balances on a timely basis.
• Production of an updated analysis of overdue debt.
• Chasing invoices by phone or email to reduce the debtor balances and debtor days.
• Resolving invoice and billings queries and referring internally, as required, for timely resolution.
• To assist Finance, particularly management Accounts with the month end process.
• To understand and apply GDPR when dealing with customers and data recording/storage.
• Resolving complex rate and split funding queries.
• Supporting Senior Management with query/invoice/payment updates.
• Building relationships with internal and external stakeholders.
• To ensure monthly cash and overdue debt KPIs are achieved.

Required Knowledge, Skills, and Abilities

Essential Proven experience and knowledge of the processes of allocations, postings, journals, debits and credits. Intermediate Excel experience (Pivot table, Formulas, V-Look up, Conditional formatting). Demonstrable capabilities to produce accurate and timely reconciliations of debtor and sales ledger accounts. Previous experience of dealing with large complex ledgers. Excellent communication skills and record of accomplishment of building strong relationships with customers.