Job Description

Main duties:

• Take ownership of all matters concerning the timely collection of the Companys trade receivables. This is to include:
• Ensure that all customer invoicing and account records are accurate, complete and reviewed on a regular basis.
• Ensure that all invoices are raised in a timely manner and in according with deadlines. o Ensure that any credit notes raised are done so in accordance with the Companys authorisation structure.
• Ensure that all customer receipts are posted accurately and in a timely manner. This includes all BACS, card, cheque and DD receipts.
• Responsible for ensuring full compliance with all requirements of running the Companys DD scheme.
• Establish methods, in partnership with Customer Services Team, Regional and Branch Operations Managers to ensure every opportunity is taken to mitigate the risk of growing customer debt.
• Set up procedures to chase and follow up outstanding debt.
• Issue customer debt statements and debt reminders.
• Proactively issue customer call lists to the Customer Services Team, reporting on the results to recover overdue monies.
• Control placing overdue accounts on hold and the subsequent activities to collect outstanding monies.
• Perform regular reviews of customer accounts on hold.
• Responsible for resolving all relevant customer account queries in a timely manner.
• Liaise with external debt chase specialists when required.
• Establish and provide regular and relevant reporting on the Companys trade receivable position to help ensure the effective control of the Companys customer debt.
• General accounting activities as required by the Finance Manager
• Provide general support to the Finance Team as required, performing any other duties consistent with this position as may from time to time be assigned to you.
• Committed to your own development through effective use of company performance review scheme and staff development process.

Required Knowledge, Skills, and Abilities