Job Description

• Manage a high volume of customers.
• Communicate to customer’s base through inbound & outbound calls, emails - finding suitable ways to maintain payment plans and clear their overdue accounts.
• Managing multiple accounts.
• Negotiate payment terms.

Benefits

• Salary between £18-£22k (depending on experience)
• 20 days holidays plus Bank Holidays (Christmas and New Year included)
• Company Pension Scheme
• Monday to Friday, 9am to 5pm and 1 hour for lunch but can be flexible if required.

Required Knowledge, Skills, and Abilities

Will need at least one years’ experience in a credit control environment Customer service skills Strong communication and negotiating skills Looking for candidates that have experience working in a business to business (B2B) environment. Confidence to use your own judgement to make decisions regarding customer accounts. Handle objections whilst maintaining a great customer experience.