Job Description

Duties will include (but not limited to):

• Chasing debt from 20 Local Authorities across the North West
• Hold a ledger value of approximately £2.5million, which will involve navigating Local Authority portals
• Deal with queries via telephone, email and face to face and escalate difficult queries to managers
• Hold responsibility for cash allocation, general banking and bank reconciliations
• Raise of sales invoices and hold a general understanding of invoices
• Put customers on payment plans where necessary when struggling to pay invoices
• Produce account reconciliations for specific accounts and ensured they had been updated onto the database
• Update and prepare direct debit collection schedules to ensure customer payments are made on time

Rewards and Benefits:

• Competitive starting salary
• Close-knit, friendly team
• 25 days annual leave
• Flexible working
• Car parking provided

Working hours:

• 37.5 hours per week
• Monday - Friday 9am-5pm (flexi-time available)

Required Knowledge, Skills, and Abilities