Job Description

You will be responsible for ensuring overdue invoices are chased on a regular basis. This role will also require allocating payments received, ensuring invoices and credits are checked and raised in a timely manner, processing direct debit collection runs and administering refunds when required.  You will be dealing with customer and student queries which will require you to work, and build relationships, with various members of the activate learning communities.  You will be working to improve the debt position and ensure effective collection of amounts due to the organisation.

You will develop excellent relationships with all internal and external stakeholders and deal with learners tactfully and appropriately, along with liaising with the relevant departments to resolve any outstanding debt related queries.

Whilst this role will be mainly focused on commercial debt, you will be required to help with student debt chasing.

What are the benefits of this role?

There really is no limit in terms of your personal growth, development and career by joining one of the largest Education Providers in the UK. You will have a comprehensive development program as part of induction together with peer to peer learning, a formal development plan and support at every step of the way to set you up for success

Required Knowledge, Skills, and Abilities

The successful candidate will have significant experience in a credit control role, with excellent attention to detail.  You will have the ability to work with and identify improvements to financial information and administrative systems, as well as analyse, interpret and manage data, without close supervision. You will have excellent IT skills, including strong knowledge of Word and Excel. You will have an ability to work independently and with a positive attitude.