Job Description

The successful candidate will be a key member of the C2S2 team. You will be responsible for driving high-visibility Customer Service programs and projects that will directly impact the WW customer experience. You must be an experienced Program Manager who has owned and delivered complex expansion projects and programs preferably within the customer service sector. You will be comfortable in a fast-paced multi-tasked environment, with the ability to define, design and drive the program’s vision and roadmap. An expert collaborator you will be comfortable to negotiate with key business partners and teams across the multi-functions to gain alignment on program vision, project selection and prioritization and will have ultimate responsibility for all aspects of the programs execution.

Required Knowledge, Skills, and Abilities