Dutch Speaking Customer Advisor
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United Kingdom - Scotland - Edinburgh -
Customer Service
Job Description
Duties and responsibilities;
- Provide an industry leading customer service demonstrating a strong customer focus with both internal and external customers.
- Work with logistics and customer service team to contact customers to confirm requirements and arrange for a suitable delivery time.
- Deal with all incoming delivery queries from internal and external customers and ensure we deliver on commitments made.
- Resolve any other customer queries efficiently and effectively.
- Liaise with commercial team to resolve any customer complaints swiftly and effectively.
All candidates must pass a criminal record check.
Required Knowledge, Skills, and Abilities