Job Description

Your main responsibility will be to efficiently manage the contract whilst providing strong leadership for the operational and planning function and to act as an ambassador of the client. You will ensure that commercial and operational delivery targets are met, resources are effectively managed and monitored and that the relevant personnel within the team are trained and accredited to ensure safety / quality standards are met.

• Provide clear leadership to the delivery team that results in the delivery of all contract targets and devolves ownership of this delivery to individual team members
• Control and manage resources (Both subcontractors and direct colleagues) within the contract to achieve the productivity and efficiency targets set by the client
• Manage and plan the contract resources and activities to meet the financial, operational and quality targets
• Ensure that output is in line with the run rates and delivery plan submitted to the client
• Continual review of resources and activities with a view to maximising the operational performance and ensuring cost effectiveness
• Be accountable for the P+L for the area of operation
• Have a complete understanding on the financial status of the area of responsibility and be able to report as required on level of performance and adherence to targets
• Ensure that all employee relations issues on the contract are managed efficiently and effectively
• Provide concise leadership to project teams which encompass various disciplines (e.g. Ops / NRSWA / Scheduling / Commercial).
• Manage and develop relationships through maintaining regular contacts with the relevant client representatives
• Continual review of existing working practices with a view to introducing alternatives promoting efficiency, through monitoring and analysing performance
• Look for ways to increase/ exceed customer satisfaction whilst maintaining the company’s financial position
• Be responsible for cashflow for the area of operation and the timely resolution of accounts
• Provide support to the Operations Director in all areas of the contract as required
• Ensure that all QESH procedures are adhered to and that all activities are carried out with due regard to the Health and Safety of all employees, clients and members of the public

Required Knowledge, Skills, and Abilities

Extensive experience within the Utilities / Fibre / Telecoms Delivery sectors. Extensive experience of managing high performing teams, across business-critical contracts Extensive understanding of building new fibre infrastructure and associated network builds Excellent communication and stakeholder management skills IT Literate with proficiency in Microsoft Office Full UK Driving Licence