Initiating and managing difficult communications with debtors including patients and their relatives, sometimes from overseas, as well as staff, with a view to the prompt settlement of debts; this could include repeat and follow up conversations and the monitoring of payment plans
Chasing overdue invoices via telephone, email and letter with responsibility for a range of agreed customers and accounts.
Assist the Financial Controller and Treasury Manager in ad hoc analysis, which may include designing or adapting spreadsheets.
Ensure the Customer accounts are kept up to date with follow up notes on debt collection activities.
We canoffer you some fantastic benefits: –
Competitive Pay Rates - work this week, get paid next week!
First choice of placements at over 50 NHS Trusts in England
Dedicated consultants
Flexible working options
Free DBS and free training
Build holiday allowance
Support when you need it – 24/7 365 days
Stakeholder pension scheme
Required Knowledge, Skills, and Abilities
Has knowledge of Finance systems (ERP) and ideally Oracle Fusion Has strong MS Office skills especially Excel Strong communication and admin skills. Has the ability to have difficult conversations with debtors Work to deadlines / targets. Strong organisational skills and a high attention to detail.