Job Description

Duties include:

• Obtaining payment from Clients using effective collection techniques via telephone/email
• Query resolution and Credit note processing resolving disputes efficiently
• Sales Ledger account reconciliations and associated commentary + forecasting
• Credit Control and Credit Risk analysis - using informed reasoning to aid decision making
• Running stop processes on accounts and communicating with internal stakeholders
• Report and review +90 day overdue or doubtful debtors with Credit Manager
• Customer account maintenance
• Must be well organised and flexible and capable of working to tight deadlines

This is an excellent opportunity for an ambitious Credit Controller to join an established business in Reading. Socially distanced, office based training will be done in their offices and remote working will commence soon after.

Required Knowledge, Skills, and Abilities

Proven experience as a Credit Controller +4 years Confident, versatile telephone manner Outgoing, engaging personality and the ability to work with a diverse portfolio of debtors Pro-active approach to collections and developing rapport with debtors Team Player who is happy to work within a Team and add value during busy periods Building strong relationships with internal and external stakeholders Strong Excel skills - Vlookup, ledger production, statement production and ad-hoc reporting Able to on-board in the office for training and eventually work remotely from home