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Customer Advisor
  • United Kingdom - Scotland - Edinburgh -
1 year ago
Customer Service
Part Time
Job Description
  • Find every opportunity to boost your store’s success with sensational customer service
  • Create an environment in which customers feel welcome and comfortable
  • Engage customers in genuine, enjoyable conversations to understand their needs
  • Help people choose the right products and show them how to make their digital life better
  • Keep up to date with all our products, services and promotions, and those of competitors
  • Take pride in the appearance of the store, keeping it clean and tidy at all times

You’ll definitely:

  • Be able to show how you’ve worked to and achieved sales targets or deadlines
  • Show an interest in communications technology
  • Enjoy being part of a team but still have the drive to work on your own initiative

What’s in it for you?

  • Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
  • Competitive salary
  • Uncapped monthly commission, based on personal and store targets
  • Typical commission of £3,500 (pro-rata); top performers can earn £20,000
  • Competitive healthcare and BT share plans
  • 75% discount on an EE mobile package (30% for Friends and Family)
  • 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
  • The chance to win once-in-a-lifetime all-expense-paid trips
  • Discounted deals on BT and EE TV, broadband, and content

Required Knowledge, Skills, and Abilities
Have worked in retail, sales or service. Know a thing or two about the telecoms sector.

Reference no: 24981

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