Job Description

Key duties:

• Responsible for chasing debts and ensuring timely payment by our customers
• Processing disputed items, including raising credit notes and debit notes
• Ensuring that all credit/debit notes have the correct authorisations
• Liaise with the Customer Services and Logistics departments to enable timely resolution of customer disputes
• Maintain updated and accurate customer information
• Create new customer accounts, carrying out credit checks on new and existing customers and applying payment terms based on scores given
• Production of reports for internal management and other ad -hoc reporting
• Allocation of daily payments to customer accounts and maintaining the accuracy of the sales ledger

This is a part time position in which they require the individual to complete 25 hours a week however, they are flexible on how these hours are spread (3 full days, 4/5 shorter days).

Required Knowledge, Skills, and Abilities