Job Description

• The production, reconciliation and explanation of complex scheduled payments received from customers.
• Resolve unallocated cash balances on a timely basis.
• Production of an updated analysis of overdue debt.
• Chasing invoices by phone or email to reduce the debtor balances and debtor days.
• Resolving invoice and billings queries and referring internally, as required, for timely resolution.
• To assist Finance, particularly management Accounts with the month end process.
• To understand and apply GDPR when dealing with customers and data recording/storage.
• Resolving complex rate and split funding queries.
• Supporting Senior Management with query/invoice/payment updates.
• Building relationships with internal and external stakeholders.
• To ensure monthly cash and overdue debt KPIs are achieved.

Required Knowledge, Skills, and Abilities