Job Description

You will provide vital support to the Global Accounts team working in accordance with established procedures and guidelines. The position will require liaising with customers, external offices for the Woodland Global division.

• Produce weekly and monthly reports of aged debt with particular attention to DV debt;
• Attend weekly meetings with the Credit Control Manager to ensure the team remain focused and results driven;
• Take ownership of own debtors ledger.
• Deal with queries, liaise with operations to achieve resolutions to outstanding issues;
• Liaise with a number of key agents, negotiating payment timelines, agreeing contras;
• Regularly report on own debt balances detailing action points and promised payments;
• Ensure that on hold accounts, prevention and credit exceed procedures are adhered to;
• Take responsibility for Unallocated cash reports;
• Resolve day to day credit control issues and problem accounts in a timely and efficient manner, understanding how and when to escalate these;
• Monitor and manage the credit control inbox;
• Deal with multi-currency accounts, run separate reports and forecast incoming currency cash receipts;
• Keep up to date with ledger issues;
• Credit check new customers, set limits and terms adhering to the approval processes;
• Send out legal letters in a consistent manner throughout the team;
• Regularly review and propose customer trading trends and put together proposals for increasing credit limits and terms;
• Liaise with Purchase ledger with regards to contras;
• Provide anticipated receipts analysis to assist in cash flow planning; and
• Any other duties as required by management for the smooth and efficient operation of the department.

Required Knowledge, Skills, and Abilities