Job Description

This is a fantastic opportunity if you are looking to start your HR career or take that next step on your HR journey. Working as a HR generalist you will be advising our UK and Swiss employees on a wide variety of company policies and processes. The successful candidate will enjoy working in a diverse business with an inclusive team culture where people are recognized for their contribution and encouraged to suggest changes that can improve our customer experience.

• Be the first point of contact for our customer queries via phone, web chat and email providing high quality advice and guidance.
• Provide a client focused experience through the timely and accurate management of administrative processes, such as (but not limited to): Reward and payroll, Onboarding processes, Maternity/paternity/adoption, Flexible working and other general administration processes.
• Ensure all system related actions are completed accurately and in time for payroll.
• Contribute to wider projects and initiatives within HR Services, as required.

Required Knowledge, Skills, and Abilities

The ability to demonstrate excellent customer service skills. Experience working in an administrative role. Has attention to detail and a high level of organizational skills. The ability to multitask across a range of processes and procedures, prioritizing your workload according to individual deadlines. Enjoy working in a busy, fast paced team environment. Uses initiative to investigate queries and propose suitable solutions. Experience of Word, Excel and Outlook is essential and knowledge of SAP or similar HR systems is desirable.