Job Description

As a VIP Sales Administrator your role is key as you work behind the scenes supporting the Sales Team preparing all relevant documentation for an efficient handover of the vehicle to our VIP customer. You will be able to thrive under pressure, have a professional manner and be a team player, be meticulous with detail, have a proven ability to operate to deadlines and deal with conflicting priorities in an effective manner.

The key areas of responsibility are:

• Administer the completion of Finance and Insurance documentation.
• Maintain contact with customers in order to maintain the debtors report.
• Reconcile daily with the Group Sales Person Report
• Possess a variety of computer skills, including experience of operating word processing and database packages, spreadsheets, email and internet
• Working knowledge of Kerridge is preferable.
• Complete all administrative tasks required to complete a vehicle sale, from ordering a new vehicle through to the delivery.
• Ensuring accurate invoicing of all sold vehicles
• Possess a courteous and friendly telephone manner
• Maintain a systematic filing system for prompt retrieval of documentation.
• Maintain effective liaison with all members of the fleet sales team, forming a strong sense of teamwork within the sales department, and ensure accurate and timely feedback of information to appropriate persons.
• Delivering excellent customer service
• Undertake other tasks and responsibilities, including training courses, as requested by the Sales Manager.
• Handle the logistics of the vehicle to the end user including arranging drivers, hire cars and agreeing delivery dates
• Liaise with VIP department at Mercedes Benz UK to submit VIP requests and claims.

Benefits

You will receive a competitive salary, along with great benefits including:

• 22 days annual leave plus bank holidays and your ‘birthday off’
• Company pension scheme
• Discounted parts and servicing of family cars plus free MOT
• Vehicle purchase discount
• Employee Car Benefit Scheme
• Cycle to work scheme
• Future opportunities to progress within the Sinclair Group

Required Knowledge, Skills, and Abilities