Job Description

Job responsibilities for Credit Controller

Working as a key part of a medium sized team to effectively maximise cash collections from clients via telephone, email and internal/external meetings 

• Minimise over 60 days debt by effectively managing collection activity and account issues in a targeted and methodical manner
• Maintain an up to date AR by ensuring unallocated cash, refunds, write off’s and general housekeeping activities are completed in a timely fashion
• To achieve our working capital targets; cash collection, aged debt and ultimately DSO
• Ensure our credit control systems remains up to date and accurately reflects activity and, or, the status of invoices
• To deal with customer enquiries/disputes and liaise with the sales team and branches to resolve issues in a timely manner
• Provide management with information on collection activity when required
• Aiding in the processing of payments from customers, including cheque and credit card payments and any other data entry that is needed for example client portals
• To chase order numbers and any other duties associated with reducing debtors days
• To be able to handle high volume calls and emails
• Maintain excellent relationships with the clients, Branch and Regional Director
• Adhere to company policies and procedures, whilst approaching the role in a professional and competent manner
• Take action to ensure reoccurring issues are corrected.

Benefits for Credit Controller

• Enhanced industry standard salary 
• Private healthcare scheme
• Life Assurance coverage from day 1
• Stakeholder’s Pension scheme
• 28 days holiday entitlement inclusive of Bank Holidays 
• Corporate discount scheme focused on your well being, including Virgin Active Gym membership
• We provide support and access to a range of internal and external courses to help develop and progress your career with us
• Finally, we recognise those important celebrations in your life, such as birthdays, work anniversaries and becoming a parent.

Required Knowledge, Skills, and Abilities