Building and maintaining relationships with existing and new customers
Chasing payment from customers via telephone and e-mail.
Allocating credit notes and BACs payments
Reporting in excel
Working closely with customer service and accounts managers
Reviewing and assisting in the setting up of new credit accounts
Reporting on aged debt
Required Knowledge, Skills, and Abilities
A minimum of 3 years experience within an accounts administration or collections environment. The ability to build rapport with customers It literate with solid experience of Microsoft packages- especially Excel A real can-do attitude Drive and ambition Attention to detail is key Positive and vibrant attitude