Job Description

Credit Controller Responsibilities:

• Take responsibility and ownership of a portfolio of customer accounts and collect the debts in line with the company's credit terms.
• Develop and maintain a relationship with key customers in the Group.
• Prepare and provide customer statements on a monthly basis and follow up any outstanding debts that are overdue as necessary.
• Contact clients to chase payments by following the process as outlined by the Head of Credit Control.
• Handle any telephone queries and enquiries from practices, insurance companies and patients, and assist the wider credit control team with ad hoc requests.
• Deal with client queries and liaise with other departments to ensure entry and billing errors are amended in a timely manner.
• Escalate overdue accounts to Credit Control Supervisor for suspension in the event of non-payment.
• Ensure that customer accounts are up to date through allocating cash to customer accounts as appropriate on a daily basis.
• Ensure BACS account is reconciled daily and payments are allocated accordingly.
• Any ad hoc projects as required by the Head of Credit Control and the Group Financial Controller.

Job Offer

Whats on offer?

• Excellent progression opportunities
• Work for a leading brand!
• On site parking
• Flexible working scheme

Required Knowledge, Skills, and Abilities

Credit Controller Requirements: Strong attention to detail Experience dealing with a high value ledger and a high volume of accounts Confident dealing with queries Experience working for a big company Experience in BACs payments, dealing with card and cheque payments Friendly, driven, ambitious Team player At least 2 years experience in credit control Experience working in a large team