Job Description

 

Salary and other benefits

• Excellent starting salary of £30,000 - £35,000
• 25 days holiday plus 8 days bank holiday
• Free Parking on site
• Working hours of 37.5 hours, Monday – Friday, 9AM - 5:00PM
• Company Life Assurance
• Professional office surroundings
• Excellent training and development opportunities
• Pension scheme

Daily Duties

The Credit Control Manager will support the day-to-day credit management of all customer accounts for UK business, this includes, but is not limited to, responsibility for the following:

• Customer base of around 300 customers with total accounts over 1,500.
• Using Euler Hermes and Credit Safe to check customer’s credit worthiness and approve or deny applications based on company standards and requirements
• Maintain accurate records of AR ledger, analyse the effectiveness of the company’s credit control system and implement changes to improve profitability and reduce bad debts
• Ensure customers pay on time and chase any overdue invoices
• Improve or implement debt collection processes when there are any overdue invoices or payments, and initiate legal proceedings if necessary
• Negotiate and set up payment plans with customers
• Handling queries on invoices and statements
• Support Customer Services with finance queries email copy invoices and proof of delivery on request from customers
• Update the extended terms spreadsheet
• To maintain customer master data. Including credit limits, on/off stop, etc
• Bank reconciliations - allocate and bank all means of payment received into the business on a regular basis
• Email copy invoices and proof of delivery on request from customers
• Group Cashflow reporting

Required Knowledge, Skills, and Abilities

Minimum 5yrs Credit Control experience. The ideal candidate will understand the high impact of Credit Control and the following impact on commercial sales, profit and customer relationship scale and complexity effectively, and not least how to drive sustainable results and improvements. Intermediate Excel knowledge – Pivot tables, lookups Candidate’s must have strong experience in debt collection and be comfortable in a sole Credit Control role. Strong analytical skills and an eye for detail Proven track record of making successful credit decisions Familiarity with data entry and analysis The ability to listen to customers and negotiate winning solutions A relevant educational background Experience with Microsoft Dynamics AX is desirable