Job Description

We have a number of specialist teams within our HR Service function, whose responsibilities include supporting our people and Partners through both helpdesk and administration activities. The successful candidate will enjoy working in a diverse business with an inclusive team culture where people are recognized for their contribution and encouraged to suggest changes that can improve our customer experience.
We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.
For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application.
Be the first point of contact for our customer queries via phone, web chat and email providing high quality support and guidance Provide a client focused experience though the timely and accurate management of administrative processes Personal ownership of all case management
Suggested work pattern: Shift pattern between 8am and 6pm, Monday - Friday.

Required Knowledge, Skills, and Abilities