Job Description

Shift details:

Initially the role will be on casual basis with the possibility of a permanent role in the future.

Working a possible 5 days out 7 (could include weekends) (Possible hours will be between 10.00 -16:00)

Rate of pay:

£10.00 - £12.00 Per hour.

Key Duties

• Working with the Executive Manager to deliver the ultimate in professional customer service to the standards expected at Clevedon Golf Club
• To assist with email or telephone enquiries from members or visitors.
• Provide cover in the absence of the Executive Manager as directed by the board of Directors.
• Ensure that membership enquiries are dealt with in an efficient and professional manner
• To conduct professional show-rounds of the Club facilities when required
• Update and maintain office standards and procedures and undertake general administrative duties, filing, supply mgmt.
• To comply with the Clubs Health, Fire Safety and Hygiene policies and general procedures.
• To perform related duties and special assignments as and when required by the Executive Manager
• Membership database and diary administration (training provided)
• Dealing with new enquiries for visitors and groups to visit and play the course to include pricing options and correspondence as required.
• Competent knowledge of MS office applications (Word, Excel, Outlook etc.)
• Assisting with website and social media updates.
• Processing enquires and invoice payments.
• Assist the Executive Manager to actively work towards achieving all budgeted and targets set by the Board.
• Co-ordinate any diary changes with the various teams with the Golf Club, (Bar & Catering, Green staff and club professional.
• Keeping information board to the membership tidy and relevant at all times
• Provide support to the club captains in the organization of their club communications and arrangements of events for the membership, this includes Ladies and Seniors committee

Person Specification

Knowledge:

• Business awareness (general, club based & admin structure).
• Payroll
• Invoicing
• General Admin duties
• Able to solve problems within area of work/knowledge
• Data Protection requirements

Competencies/ Behaviors:

• Reliability, honesty and integrity
• Good tine mgmt.
• Flexible and motivated team member.
• Approachable, confident and friendly.
• Enthusiastic and passionate towards the aims of Clevedon golf club.

Relevant Experience:

• Previous admin positions held.
• Experience of working in a team and when required managing others.

Administrative Duties:

• Carrying out requests from management as needed
• Answering emails and sorting post
• Answering phone calls and transferring them as necessary
• Greeting and welcoming visitors

Financial Duties:

• Billing

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Organized to be able to deliver effective communications. Written and Oral. Approachable. Interpersonal skills with the ability to speak with members, visitors and suppliers. Ability to work unsupervised and deliver as required. Sound knowledge of Microsoft office and general PC awareness.