Sales Administrator / Customer Service - E commerce, Maternity Contract
United Kingdom - Somerset - Backwell -
2 years ago
£18000 - £22000 Per year
Administrator
Full-time, Contract
Job Description
Checking state of current orders and updating production schedules.
Updating products on ecommerce website.
Handling sales and delivery enquiries from clients.
Data Entry,
Contacting suppliers and ordering stocks.
Following up on quotations.
Creating marketing literature.
Processing orders.
Sense checking calculations.
Chatting with customers through chat function on the website.
Sales Task
Manage customer relationship management tool
Quoting projects and submitting through email and online quote platforms
Following up on quotations
Outbound prospecting for commercial clients.
A great opportunity.
There is a great diversity in tasks, from marketing, accounting, customer services and more. This means you will obtain a true insight into modern internet business and can develop yourself as the company grows. Your creativity and ideas to improve processes and go after new markets will be supported.
Benefits:
On-site parking
Schedule:
8 hour shift
No weekends
Experience:
customer service: 2 years (Preferred)
Education:
A-Level or equivalent (Preferred)
Work remotely:
YES_OCCASIONALLY
Required Knowledge, Skills, and Abilities
Self-Starter willing to go the extra mile for team success. Confident on the phone, professional and friendly A high degree of work accuracy. Good conversation and telephone skills. Good eye and memory for detail. A well-organized approach to work. Numerate. Computer literate. Quick typist and able to navigate core applications like MS Excel. An understanding for numbers. Can work as part of a team and keen to learn and progress. Has initiative and able to work independently. Well-mannered and able to deal with clients and suppliers. Ecommerce experience beneficial. Marketing and publication experience for adapting pages on the website.Previous success in High school / University or other life experience. GCSE's Mathematics and English. - Previous office experience essential - Website related experience would be beneficial but is not essential. - Driving license and own vehicle would be useful but not essential