Job Description

The key responsibilities of the role will be to:

• Provide a comprehensive credit control service - pursue debtors frequently and effectively by telephone, email and letter to secure payment within agreed payment terms
• Proactively engage fee earners and partners to improve collections and reduce days' debt - attend monthly meetings with fee earners and partners to agree collection plans
• Review aged debt lists regularly to identify bills that can be chased and ensuring that the debtors are contacted
• Ensure the credit control database is updated regularly and maintained with current activity summary.
• Attend monthly review meetings with the Credit Control Manager (Assistant Manager) to discuss collection performance and remedial actions
• Attend client meetings as required/requested to ensure/support the prompt payment of outstanding invoices
• Attain and maintain cash collection targets
• Produce and ensure the prompt, accurate delivery of sales invoices, statements and reminder letters to debtors n Produce statements and interest calculations, as required
• Review bill receipts and identity/resolve discrepancies immediately
• Resolve collection issues, update the accounts system (billing details, etc.) and liaise with other Financial Operations teams
• Respond to information requests promptly, refer any complex queries to the Assistant Credit Control Manager
• Ensure compliance with all relevant statutory regulations at all times
• Work with the Assistant Credit Control Manager and other Financial Operations teams to implement changes, to maximise efficiency and level of service.

You will also be entitled to the following benefits from day one:

• Life Insurance
• Gym Subsidy
• Employee Assistance Programme
• 25 days holiday entitlement per calendar year, increasing to 27 days after 5 consecutive years employment
• Eye Care Vouchers
• Private Medical Insurance
• Dental Insurance
• Income Protection
• Interest free Season Ticket Loan
• Nursery Scheme
• Matched Pension Scheme up to 5%
• Charitable Giving Scheme

Required Knowledge, Skills, and Abilities