Job Description

We are delighted to be working with our client in North Bristol in their search for a French Speaking Customer Care Administrator. In this role you would be required to deliver a high standard of customer care to a large and expanding customer base. Working within a busy team, you will have a track record of developing strong working relationships with customers via telephone and email. You will predominantly be working with their French customer base, and therefore the ability to fluently converse in French (both verbally and written) is a must.

• Providing outstanding customer service, maintaining regular contact with your customers (mainly via inbound telephone calls)

• Be able to deliver strong sales performance both personally and within the team

• Liaising with clients for repeat orders, forecasting where possible

• Upselling additional products to existing clients, for example, by introducing a new product range

• Processing orders on the in-house database system

• Updating MS Excel spreadsheet information

This role is paying £10.26 per hour. This is a 3 month temporary role based in North Bristol, working with a strong brand undergoing considerable growth. Working Monday to Friday, 9.00am - 5.00pm. You must be a fluent or native French speaker for this role.

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Work remotely:

• No

Required Knowledge, Skills, and Abilities