Job Description

· Dealing with inbound orders and queries (phone and email)

· Letting customers know about new products and promotions

· Processing and tracking orders

· Updating the in-house system

· Running reports on excel

· Leasing with relevant Account Managers regarding sales

· Ensuring that all customers receive their orders in a timely fashion and problems are resolved professionally

· Maintaining communication with the warehouse regarding orders and stock levels

This is a temporary role running through until the end of March 2020. Salary is £20,000 p/a. Working hours are Monday-Friday 09:00-17:00. This role will be working from home, until the time in which the office reopens. When office based, you’ll need your own transport.

Contract length: 3 months

Schedule:

• Monday to Friday

Work remotely:

• No

Required Knowledge, Skills, and Abilities

· Customer Service/sales/telecommunication experience · Fluent German and English · Able to multitask while ensuring all work is completed to a high quality · Great team working skills · IT competent- specifically when it comes to MS Office, primarily excel · Experience with a sales platform (SAP, Oracle, Salesforce etc.)