Job Description

If you are looking for a position with opportunities to progress your career then we are a company that wants to help you, guide you, and inspire you to achieve your full potential. Here at SMT GB we have an employee focused approach and we are a ‘learning company’ which continually facilitates the development of our employees to improve our business.

Within this role your main responsibilities will be to;

• Service and repair Volvo construction equipment or miscellaneous equipment.
• Identify mechanical problems, using technical knowledge and computerised diagnostic equipment, offering guidance and advice to the customer.
• Carry out duties in a commercially focussed way, seeking additional service revenue opportunities and promoting our aftermarket solutions.
• Carry out all work in line with quotations and time guides, highlighting to management where additional work may be required.
• Maintain a sufficient personal toolkit to enable you to carry out the job effectively.
• Ensure company tool defects are reported, use is in line with current test periods and in line with instructions/training.
• Ensure software updates are installed as new versions are released.
• Accurate completion of systems/paperwork (including but not limited to oil sample reports, Matris readouts, component failure reports, ERG’s).
• Complete electronic/reports timesheets in ‘real time’ providing comprehensive details of the work undertaken.
• Ordering parts for your work as necessary and to return parts in a clean condition and at the time of job completion

Required Knowledge, Skills, and Abilities