Job Description

Typical day-to-day duties:

• Assist the Credit Manager to deliver a dynamic, responsive, professional and efficient service to the business.
• Continuous Improvement - look for ways to improve service, processes and performance.
• Line manage a team of Credit Controllers to deliver required financial performance/results for the business; coaching and development of the team; allocating work; performing monthly 121's and ledger reviews with prompt escalation/identification of issues/queries to the Credit Manager and other stakeholders as appropriate.
• Work to deliver the monthly cash and debt provision targets.
• Ensure all reporting to the business is accurate, action orientated and delivered within deadlines.
• Communicate with clients and third parties by letter and telephone to ensure prompt payment of bills, whilst always maintaining and strengthening existing relationships.
• Liaising with Partners/Associates regarding outstanding debt, providing assistance to them in order to resolve outstanding queries and in turn speed up the payment process.
• Ensure the team are compliant with the businesses internal controls and policies.

Required Knowledge, Skills, and Abilities

Previous experience working in a fast-paced environment is essential for this role, as are strong communication skills and the ability to work under pressure. You will also be able to demonstrate your ability to motivate a team.