Managing and mentoring a team of 5 Credit Controllers including appraisals, delegation of workload and training.
Reviewing and reporting on Aged Debtors.
Dealing with escalated issues and targeting follow up work.
Managing write-offs, bad debt provisions and setting up of payment plans.
Liaising with solicitors and third party debt collection agencies.
Preparing credit notes.
Attending management meetings.
Required Knowledge, Skills, and Abilities
You should be experienced in the end-to-end credit control and accounts receivable processes, staff management and a proven history of reducing debtor days/bad debt.