Job Description

Main responsibilities include:

• Managing a team of Credit Controllers
• Formulation of the company's credit policy to mitigate unnecessary risk
• Be the point of escalation for outstanding debt, working closely with external customers
• Analyse Debtor Days - improve the average number of days taken to collect for weekly / monthly / partner etc. Accounts
• Advise on methods to increase debtor days/cash collections (settlement discount, rebate, more automated reminders, reduced credit limits, factoring invoices, etc.)
• Analyse repeat late payers and advise sales on pricing structures to fit accordingly
• Analysis and advise on credit limits - Sales to still have some input & possibly final say but before credit limits are approved for new accounts run credit checks / acquire references and advise on limits from this data
• Repeat analysis of current accounts and reduce / increase limits where necessary
• Produce expected cash collection reports for cashflow based on data
• Assisting the broader accounts team
• Regularly reviewing the process and procedures to reduce debtor days
• Manage credit control operatives and ensure KPI’s of department are met

Required Knowledge, Skills, and Abilities

Previous experience of end-to-end credit control and accounts receivable processes Working knowledge of Credit law Staff management experience Strong written and verbal communication skills especially during difficult customer negotiations