Job Description

Credit Control Responsibilities:

• Open new accounts, applying for all required references and ensuring customer accounts created accurately.
• Conduct regular review of credit limits for existing customers using online credit references and trading history, suggesting appropriate credit limits to be applied.
• Ensure customers settle outstanding accounts to agreed terms to maximize cashflow.
• Conduct Aged debt analysis to identify areas of risk, payment performance trends and to report on cashflow forecasting.
• Manage non-payment issues, communicating cross-functionally, taking ownership of collective actions required.
• Issue monthly statements to customers.
• Work with Area Sales Managers to detail account issues or impending debt collection/ legal action.
• Refer accounts to Collection agents for debt collection, handling all related correspondence.
• Send Direct Debit letters and address all related queries. Assist the Cash Apps Team with processing Direct Debit collections at the earliest date in line with agreed trading terms.
• Manage the held order process ensuring daily communication to confirm orders held/released.
• Provide regular detailed and informative credit management reporting.
• Proactively identify process improvement opportunities and propose solutions/take responsibility for improvement implementation.
• Support/lead credit management projects.

Job Offer

This Credit Control role, based in Basingstoke, offers a highly competitive salary and one of the best benefits packages in this area as well as perks & offers unique to the retail industry

Required Knowledge, Skills, and Abilities

The successful Credit Control candidate will be able to clearly demonstrate a track-record of success as well as your passion to develop your career within a supportive and forward-thinking company. Both this role and company have a great deal to offer and you will progress quickly in return for your hard work and dedication.