Job Description

Responsibilities:

• Managing both the sales ledger cash collection to terms and the on time raising of customer invoices
• Proactive leadership of 2x direct reports, including objective and target setting, appraisals and to ensure the maximisation of cash collection and efficiency of process
• Providing daily management information to allow robust cash forecasting to the shared services manager
• Responsible for daily review of all customer credit limits through debt and WIP management
• Reading and understanding the credit insurance policy, to correctly manage customer credit limits, with a full understanding of when to report and the consequences of not doing so
• Identifying the correct time to escalate or action; such as customers loss of credit limits, notification of administration, change of customer name, settlement disputes
• Agree timetable, approach and sign off parameters with the Finance Director for credit limit reviews
• Strong communication channels with all internal stakeholders and customers
• Confident communicator and presenter to senior management
• Ability to meet with external insurance provider to understand further parameters of the policy
• Ability to meet with large external customers to have face to face discussions on query resolution and payment confirmations
• Develop debtor reporting through the business to provide meaningful and accurate MI, real time with the aim of having it all automating through the system and owning these reports for integrity and further development
• Responsible for the proactive actioning of debt reduction ensuring the teams management of debtor statements and follow up action with debtors as required
• Owning and achieving the debtor internal KPI's measures as well as reporting on them.
• Managing new account applications and the creation of these accounts
• Regular maintenance of the master data for the customer set-up in
• Manage and lead all debt reviews with direct reports and senior stakeholders
• Run monthly and year end routines as required for month end completion
• Ensure appropriate planning of activity during holidays
• Ad hoc activity, periodic requirements and additional requirements as deemed necessary to perform the role to a good standard

Rate depending on level of experience up to £20 per hour.

The salary range/rates of pay is dependent upon your experience, qualifications or training.

Required Knowledge, Skills, and Abilities

You must have at least 4 years core credit management experience, including managing a team A relevant Credit management qualification would be beneficial Demonstrable experience of how you have achieved the above responsibilities in previous roles Knowledge of accounting concepts and principles Delivery of a high-quality customer service. Ability to delegate and operate with a high level of autonomy. Have been involved in process improvement projects Ability to extract, manipulate and interrogate large volume data Uses initiative to identify, investigate and solve problems Person specific: Experience with ERP systems Strong Excel user Excellent interpersonal skills Tenacity and confidence Excellent communication skills Good negotiation skills Able to clearly explain financial matters Business acumen High attention to detail Problem solving skills The ability to prioritise their workload Good analytical skills