Manage new and existing customers in line with insurance and internal policies.
Debt collection and Reporting.
Consolidated and adhoc invoice processing.
Debtor overview meetings.
Post and reconcile bank receipts to various systems.
Reconcile customer accounts and resolve queries in a timely manner.
Provide data for insurance renewals.
Processing direct debits, customer refunds, issuing customer statements.
Communicating and escalating issues.
Process employee expenses on Concur.
Required Knowledge, Skills, and Abilities
Able to analyse large data sets. Self-billing process experience. Good Excel skills - Vlookups, Pivots. Ability to produce a reconciliation and resolve issues. Knowledge of double entry accounting. Good organisational and communication skills.