Job Description

In addition to the core responsibilities you may be responsible for undertaking other project-based work as the need arises from across the group - all aimed at delivering a high and consistent quality of service to our customers.

Core Responsibilities

• Posting all payments to customers' accounts within agreed timescales
• Dealing with customer queries regarding payments both internal and external
• Preparing customer refunds ready for authorisation
• Additional Responsibilities
• Working closely with all staff in the finance team and assisting with any ad-hoc queries as they arise
• Providing cover for other Accounts Receivable Specialists in their absence
• Any other ad-hoc duties as requested by Team Leader, Manager or Head of Department

Required Knowledge, Skills, and Abilities