Forge close and influential working relationships with key stakeholders within the business
Ensure an efficient, high level personal HR service as well as from the team
Provide timely, pragmatic and professional HR advice and guidance to stakeholders in line with HR policies, procedures and initiatives
Create, review and implement HR policies in line with relevant legislation and best practice
Offer innovative and creative solutions to common challenges for managers
Manage employee relations casework effectively and coach and develop the HR team and colleagues in ER best practice
Develop and deliver training programmes including employee relations, business skills and HR toolkit workshops
HR Data & Systems
Manage the approval process for employee changes in line with annual budget
Implement digital HR solutions to ensure the best, most effective and efficient employee experience
Maintain accurate employee data and keeping relevant systems up to date and compliant
Manage monthly payroll process, check reports and ensure accuracy
HR Processes & Administration
Ensure the business strategy is underpinned by robust, accurate and efficient people administration
Provide an end-to-end administration service for all employment matters with support from HR Administrator
Deliver monitoring and reporting process for key employment issues
Coordinate annual performance review and goal setting processes while supporting managers in completing reviews effectively
Accountable for compliant GDPR data processes across recruitment, HR and admin tasks
Ensure compliance with IR35 regulations and Right to work restrictions
Identify new ways of being more collaborative and agile as a team and proactively implement new ideas to improve HR impact and effectiveness
People & Culture
Develop and implement employee wellbeing initiatives
Maintain a positive work culture in line with our core values of Fairness, Service and Transparency
Be a subject matter expert for diversity internally, have good knowledge of relevant information and trends in diversity and inclusion.
Empower a diverse culture, support our internal Diversity and Inclusion Council and Inclusion Networks, to ensure all employees feel supported and differences are celebrated
Challenge managers and employees constructively and inspire stakeholders to reflect on more diverse viewpoints and present different perspectives
Implement diversity analytics to understand and track performance, including legislative requirements
General
Ensure all health and safety requirements are maintained, acting as a Health and Safety ambassador alongside Office Manager
Manage and coach junior team members
Required Knowledge, Skills, and Abilities
Essential Skills & Experience 5+ years experience in a HR Management role Experienced HR generalist able to support progressive development of the HR team Experience of working in a 200+ employee, fast paced and evolving business Strong employment law knowledge and employee relations experience Excellent attention to detail and thorough in approach Entrepreneurial in approach Fair, transparent and focused on providing world class service Strong organisational skills in managing self and team members to ensure outstanding service to business areas Enjoys working in a fast paced, evolving environment Able to manage change effectively and support others through a change process Able to prioritise and manage multiple projects and deadlines Passionate about making a difference with the desire to have a real impact and make positive change in the business Strong people skills, able to build rapport quickly across all business groups and levels Contribute ideas confidently to Senior HR Director Passionate about diversity and inclusion Strong communication including superb formal and informal writing skills Confident in delivering presentations and chairing meetings Strong coaching skills, able to motivate and influence others Excellent PC skills, proficient in Microsoft Word and Excel An interest in music of course! Desirable (but not essential) Skills & Experience Experience in payroll management Experience in Australia, China or Hong Kong employment law CIPD qualified with significant relevant experience