Job Description

The post holder will be required to demonstrate competency at the appropriate level for all dimensions of the Civil Service Competency Framework, with emphasis in the following areas:

Essential Indicators:

Working Together
Proactively contribute to the work of the whole team and remain open to taking on new and different roles. Get to know your colleagues and build supportive relationships. Listen to alternative perspectives and needs, responding sensitively and checking understanding where necessary. Ask for help when needed and support others when the opportunity arises. Be aware of the need to consider your own wellbeing and that of your colleagues. Understand that bullying, harassment and discrimination are unacceptable.

Delivering at Pace
Always work with focus and pace to get the job done on time and to a high standard. Follow the relevant policies, procedures and rules that apply to the job. Use own knowledge and expertise to organize work. Keep focused on delivery and take responsibility for the quality of work produced. Keep a consistent level of personal performance. Keep managers and stakeholders updated on how work is progressing.

Changing & Improving
Review ways of working and suggest improvements, including how to make full use of new digital technologies. Learn new procedures and help colleagues to do the same. Query any issues that arise from changes in a suitable way. Respond in an effective and appropriate manner when emergencies arise.

Behaviors

We'll assess you against these behaviors during the selection process:

• Working Together
• Delivering at Pace
• Changing and Improving

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

Required Knowledge, Skills, and Abilities

Familiar with the use of basic Microsoft packages Outlook, Word, Excel. Well organized. Positively responds to change. Customer service focused. Accuracy inputting data and collating/filing paperwork. Ability to communicate clearly and effectively both verbally and in writing. Proactive in their approach to work.