Job Description

Duties will include (but are not exclusive to):

• Implement strong processes and governance to ensure the Company is compliant in HR matters as required by legislation and regulators (including the CQC and Home Office)
• Provide guidance and training to the Care Home Administrators and Managers, whilst auditing their work to ensure that they are compliant in terms of HR paperwork and procedures such as appropriate recruitment checks and maintenance of HR personnel files, timely supervision and appraisals of employees, fulfilment of mandatory staff trainings
• Manage all employee relation cases in conjunction with the appropriate parties, e.g. HR team and Home Managers, including performance management, grievances, disciplinary cases and appeals
• Provide generalist advice on the full range of complex employment issues such as disciplinary, grievances, consultation, TUPE, maternity/paternity leave and others
• Work closely with the care homes to plan innovative recruitment initiatives and ensure an efficient recruitment process for applicants, with the ultimate aim of reducing staff vacancies and agency use
• Develop and implement a HR strategy with defined deadlines to develop and enhance specific key areas of the business such as recruitment, inductions, training, supervisions and appraisals, staff development and reward schemes, sickness and absence management
• Take ownership of the HR function and guide and support other HR team members on day to day operational issues
• Develop and implement schemes around talent management and succession planning
• Regularly review and update HR policies and procedures, including documents such as the Employee Handbook and employee contracts
• Manage and monitor the immigration area of the business, in conjunction with the Directors, ensuring that immigrants are tracked and monitored as per the requirements of the Home Office and UKVI
• Provide training and mentorship to Home Managers to ensure that they have the skills and knowledge to effectively manage their staff teams
• Manage the HR strategy within a defined budget and take responsibility for accounting for variances in keeping to the approved budget

Required Knowledge, Skills, and Abilities

Be educated to a minimum of A Level Standard or equivalent, and possess a full CIPD HR qualification or higher HR qualification Have an up to date understanding of employment law and recent developments Have experience of working within a HR Department and an office environment, and experience in managing a team Have HR generalist experience and independent management of complex employee relation cases Be assertive, flexible, responsive to daily operational changes, and driven to deliver on agreed outcomes Have strong attention to detail and the ability to independently write comprehensive reports and letters, create documents for business use and work with Microsoft packages to include Word, PowerPoint, Outlook and Excel Have excellent interpersonal and presentation skills with the ability to effectively engage with a range of stakeholders Have the ability to effectively manage a team, meet deadlines and organise and prioritise workload independently