Job Description

• Carrying out customer welcome calls via a dialer system
• Checking and confirming all customer details on their account and promoting additional customer benefits
• Promoting company’s insurance products in line with the customer needs and regulatory requirements
• You will be the first point of contact for new customers, ensuring that all customers receive the best possible customer experience

Required Knowledge, Skills, and Abilities

Inbound or outbound telephony based sales experience. Working experience in a regulated environment. Experience with high call volumes. The ability to be resilient in a target based environment. Great customer service skills. Excellent attention to detail. The ability to adapt in a changing environment.