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Customer Service Advisor
  • United Kingdom - Wales - Cardiff - CF10 2GP
1 year ago
Customer Service
Part Time
Job Description

As the market grows, so too does the demand for puncture repairs, servicing and accessories. We are looking for someone that wants to hone their skills and help develop new techniques to delight our customers.

  • Delivering the highest level of customer service to our existing and prospective customers
  • Seeking opportunities to offer informative advice on products, servicing and accessories
  • Conducting pre-delivery inspections, conducting a thorough set of safety checks to ensure each product leaves the shop in excellent condition
  • Continuously looking at how to improve the efficiency of processes within the store
  • Providing support to the Store Manager in their absence

What we offer

  • Competitive salary, pension contribution and 23 days’ holiday
  • Genuine career progression for the right person

Required Knowledge, Skills, and Abilities
Previous experience in a retail or ecommerce businesses. Eagerness to solve problems, seek out the root cause of an issue and take ownership to resolve it. Ability to pay close attention to detail, juggling multiple tasks at once whilst keeping the team and customer informed. Flexibility and the willingness to sometimes work irregular hours. To have a passion for selling and inspiring people around micro-mobility. To be enthusiastic, talkative and inquisitive about our products and the people that buy them. You need to be an enthusiastic and dynamic yet collaborative team player with a high degree of integrity and personal responsibility.

Reference no: 26209

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