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Ocean Import Customer Services
  • United Kingdom - Wales - Cardiff -
1 year ago
£ 22000 Per year
Customer Service
Permanent
Job Description

To expedite inbound movements on behalf of our clients in their interests whilst delivering strategic objectives of the group.
Duties:

  • Receiving of pre-advices and shipping documentation
  • Opening of files and issuing notices of arrival
  • Issuing customs clearance instructions
  • Booking of FCL and LCL deliveries, inclusive of merchant and line haulages
  • Day to day invoicing and profit reporting
  • Follow up of purchase orders/shipments
  • Communication with overseas offices/partners
  • Maintenance of SOP’s
  • Customer reporting
  • Manage Purchase Matching queries

Required Knowledge, Skills, and Abilities
IT Literate, Adaptability, Sense of initiative, ability to work in a team GCSEs. Excellent ICT skills to include Microsoft packages. Good telephone manner and customer service skills are essential. Attention to detail. Friendly, calm and professional manner. Ability to handle pressure and good time-management. Ability to adapt to change and work effectively as part of a team. Enthusiasm and self-motivated.

Reference no: 26213

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