Job Description

• Answer support queries via phone and email
• Manage service desk requests, escalating to senior staff / external suppliers when necessary
• Testing and rolling out Windows patches using SCCM / WSUS
• Applications and infrastructure support
• Manage, maintain and test backup and restore routines
• Office 365 administration
• Server and general network administration
• VOIP and telephony administration

What's in it for you?

• 8am-5pm Monday-Friday with 1 hour for lunch
• Onsite Gym
• Private healthcare after 12 months service (teeth, glasses and physio)
• Modern facilities with breakout areas
• Company events
• Free onsite parking
• Cycle to Work
• Pension Scheme
• Continual Development
• 23 days holiday + Bank Holidays, increasing to 25 with service
• The opportunity to work for a Living Wage Accredited employer

Required Knowledge, Skills, and Abilities