Job Description

• Serving customers both face to face and over the phone – providing outstanding levels of customer service ensuring all customer orders are fulfilled in a timely fashion
• Maximizing all customer interactions by upselling and cross selling relevant products
• Realizing full potential of all customer interactions and build strong, effective relationships with customers and suppliers, managing feedback accordingly
• Complete stock-take activities and maintaining appropriate housekeeping procedures to maintain a clean, safe and tidy working environment

Required Knowledge, Skills, and Abilities

A customer-focused approach and the ability to develop and maintain excellent relationships with customers and suppliers. A positive attitude and the desire to want to continually improve our service. The ability to work with and learn digital systems. The ability to adapt in a fast-paced, ever-changing environment.