Job Description

Responsible for all sales administration and customer service, the sales support team work closely with all internal departments along with extensive communication to our external suppliers. This is a key, communicative role within the company ensuring it operates a smooth distribution process.

Main responsibilities

• Sales order and purchase order entry.
• Provide customer service to customer accounts.
• Provide support to Sales Agents.
• Liaise directly with suppliers on purchase orders, product information, and deliveries.
• Reporting – pull sales figures and delivery forecasts for MD & Head of Finance.
• Arrange imports with freight forwarders.
• Drive deliveries ensuring deadlines are met and book in deliveries via portals.
• Travel - attend sales meetings and trade shows.

Package:

• Competitive salary package, commensurate with experience, with annual performance bonus based on personal goals and company performance
• 25 days' holiday plus Bank Holidays
• Company Pension Scheme (after 3 months' service)

Required Knowledge, Skills, and Abilities

Very good sales administration and customer service skills. A team player with strong communication skills, along with the ability to work comfortably on your own initiative. Able to multitask and work towards numerous deadlines under pressure. Extremely focused with an attentive eye for detail. Organized and one step ahead. Good IT & numerical ability; strong excel skills are essential. A minimum of 2 years of experience in a similar role. A minimum of 5 GCSE’s A-C including Math and English. 2 A levels or equivalent. Further qualifications are advantageous.